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Shipping

Shipping Information

*If for any reason you need to adjust your shipping address after checkout, please contact customerservice@caskata.com within 1 hour. For requests after that time, additional charges may apply.

We ship primarily heavy, fragile items, in eco-friendly packaging, doing our best to avoid the use of plastics and other environmentally damaging materials. If your order arrives damaged or broken, please snap a picture for us, email it to customerservice@caskata.comand we will make sure to get you a replacement as quickly as possible. Apologies in advance for any breakage, as we realize that can be a huge disappointment!

We cannot ship to PO Boxes or AFO/FPO Boxes!! Please provide an accurate street address for your order.

Standard Shipping Rates
Shipping charges are based on the total cost of your merchandise before taxes. Standard ground shipping rates are applicable for orders shipped within the continental United States. Orders outside the US cannot be placed online. If you wish to order and you are outside the continental US, please call us at 508.242.5573 for a shipping quote. Please see Zone 1 rates below as a guide. Your exact shipping will be calculated for your address upon checkout. Our shipping is expensive, and we charge less than it actually costs us to ship to you. Please know we're continually working with our carriers and warehouses to secure the very best rates available and pass them along.

Express Shipping Rates
Express shipping rates are available for orders shipped within the continental United States. Please contact us via customerservice@caskata.com or you can call us at 508.242.5573 to complete your order.


Merchandise Total


Fedex Ground


Up to $50


$9.95


Up to $100


$14.95


$100.01 - $200.00


$18.95


$200.01 - $300.00


$22.95


$300.01 - $400.00


$28.95


$400.01 - $500.00


$34.95


$500.01- $650.00


$65.95

$650.01- $800.00 $75.95
$800.01 - $1,000.00 $90.95
$1,000.01 - $1,300.00 $125.95
$1,300.01 - $1,500.00 $140.95
$1,500 - Above $200.00

 

International Deliveries
Caskata can ship anywhere in the world. If you would like to place an order to be delivered outside the continental US, we will provide you with an estimate of shipping costs - call 508.242.5573.  Please note that our shipping quotes do not include any applicable duties, valued added taxes, or import consumption taxes. The recipient of the merchandise will be responsible for paying these duties and taxes upon delivery. You will be billed for global shipping costs at the time your package is shipped.  For more information on the rates for a particular destination or for more details please call us at 508.242.5573 or email us.

Standard Delivery Times
For shipments within the continental U.S., please allow 7 to 10 business days for standard shipping and two business days for express shipping. On shipments to the U.S. territories and AFO/FPO addresses, please allow two to six weeks for delivery. Please note that these approximate times are for items already in stock. Call us at 1.508.242.5573 or e-mail us to check if an item is in stock.

Where is my order shipped from?
Your order is shipped from our warehouse in Hanover, Massachusetts.