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Product Information

Caskata Tableware products are made on lead-free porcelain and are decorated with food-safe glazes (gold & platinum, blue, soft black, and red). Insignia C by Caskata products are made on lead-free bone china, hand-decorated with food-safe precious metals and glazes, and are safe for use in the dishwasher, but not the microwave.

Where are your collections made?

We partner with artisanal makers around the globe, searching out the best decorators to help us with our complex curves and finely detailed, hand-decorated pieces. At present the majority of our dinnerware pieces are made with a team in Sri Lanka. We also work with artisans in India for bone china. Our Glassware comes from centuries-old glassblowers in the Czech Republic and Slovakia.

How do I care for my Caskata tableware?

Care cards with instructions are sent with all of our pieces with the following information.

Caskata Artisanal Tableware
Our blue, black, red and white pieces are all microwave and dishwasher safe. For pieces with gold or platinum decoration we recommend hand-washing and they should not be used in the microwave.

Insignia C by Caskata
Our bone china Insignia C pieces are dishwasher-safe, however, like anything containing precious metal, they should not be used in the microwave.

Our Glassware is lead-free crystal, and is dishwasher safe but fragile. Glass is breakable, so please use care when washing your glass pieces!

Our kitchen towels and napkins are 100% cotton or 100% Italian linen, machine washable, please do not bleach. Tumble dry and smooth with your hand to remove most wrinkles.

Customer Service Information

Can I purchase gift certificates?
Yes. Gift certificates in any dollar amount are available for purchase under the Gifts tab on the Menu bar or by calling 508.242.5573.

How do I return my order?
Please refer to our Return Policy page. If you have any questions, please email customerservice@caskata.com.

What forms of payment do you accept?
We accept Visa, MasterCard, American Express, Shop Pay, Affirm, and PayPal.

Technical Support Information

Whom do I contact for technical support?
If you have any issues using our site, please let us know by emailing customerservice@caskata.com.

How do you protect my privacy?
Click here to review our Privacy Policy.

How do I contact you?
If you have any questions please email: customerservice@caskata.com.