We are excited to announce we have made returns and exchanges much easier and faster with LOOP Returns.

For all returns and exchanges,  please click here: https://caskata.loopreturns.com/#/

Our policy:

If you are not completely satisfied you may return or exchange unused, undamaged merchandise in the original packaging, within 30 days. 

Please take care to package your return carefully; we recommend using the original packing material to ensure a safe return. We are not responsible for items damaged or lost in transit.

For additional questions related to returns contact Customer Service at customerservice@caskata.com

Damages:
We make fragile products and accidents happen... if your items are damaged during shipment, please send pictures of the carton and product within 7 days of delivery to customerservice@caskata.com. We will be happy to assist you with a replacement.